Effectively meeting needs with limited resources is a challenge many of us are facing right now.
How can we provide a customer experience that not only meets their basic needs but also furthers a more strategic partnership that increases retention and even upsells — despite having fewer resources to work with?
We are curious: what are the questions and topics you are wrestling with in this area?
We will use this information to drive conversations, events, and even content moving forward.
Let us know where you are working to build processes that allow you to continue to meet your customers where they are and guide them to where they could be!
@Jeffrey Kushmerek @Jeff Heckler @Julie Fox @NikkiEngel @Emilia D'Anzica @Jan Young @Amanda Watson @Michelle Wideman @Chitra Madhwacharyula @Dan Ennis @Samma Hafeez @Mark Holland @Amber Monroe @Elyse @Justin Chappell @Emily Garza @Maranda Dziekonski @Shari Srebnick @Bryan Plaster @Dana Alvarenga
