Looking for a mentor CSM

Seda · 2023-08-16T08:06:14+00:00

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Hi There,

I just started in CSM; my team asked me to transfer from Talent & Culture to CSM.

There was no plan or anything deep-dived into things. However, I miss some guidelines or best practises, and I am looking for someone to help me; I bought two csm books to read. I am living in the Netherlands and working for International Start up we are going to move from a BPO to a SAAS, so it's essential to build a great CSM.

Can someone advice or help me

Thank you

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Comments

Jordan Silverman

@Seda I too am happy to help. Just drop me a DM here and we can connect.

A few of my favorite resources:

Saastr.com
Gainsight blog + books
Predictable Revenue book - this was my first read when I got into SaaS and it changed my entire thought process

tejash_24

https://gaingrowretain.com/discussion/10674/looking-for-a-mentor-csm

I would love to help you get started with CSM roles. You can ask me questions on my email tejas.mehta6@gmail.com or Linkedin [tejashmehta] whichever way feels better for you