For those working in a SaaS company that leverages system integrators:
I am super interested in chatting with you about how you engage your SI partners. When you pull new SI into your ecosystem, how do you scale them up and provide ongoing training to them? When they get stuck with a customer requirement, how do they engage your organization? Do you have some sort of a Partner Success Team that supports all of these concerns or some other sort of specialized team?
My organization sells very complex solutions with steep learning curves. I would love an opportunity to talk to a few folks that have experience around this topic. Our partner success is a key to our customer success and I would love to explore how to tie these together better.
Appreciate it!