CRM & Project/Task Management

Michaela Wieand
Michaela Wieand Member Posts: 1 Navigator

Hi! I’m new to GGR and was recently introduced to this space by a fellow CS leader. I am the supervisor of a CS team in healthcare tech and I’m curious to see what CRM and project/task management tools other orgs are using. We currently utilize Salesforce and Asana primarily - but we recently switched to Microsoft Teams and there are some really cool apps that integrate with teams that I think we could take advantage of. What does your team use? What do you like/dislike about your CRM and project management tools?