Looking for Examples/Templates of CS Team Playbooks, Engagement Model documentation, and Accountabil

[Deleted User] · 2020-06-18T21:07:00+00:00

We've got a CS Leader who's in the midst of building much of customer success from scratch. Looking to leverage this community to see if there are tools and templates that can be useful as this leader gets started on their way. So Community. What do we have that we can share?