Are you using @mentions in your replies?
Kevin Mitchell Leonor
Member Posts: 249 Expert




I came across a reply to my comment 2 months later. Unfortunately, I never got a notification, so I never saw it.
To avoid this when you are looking for clarification or followup questions, use an
"@" and tag that person so they will get a notification of your response. Good luck collaborating and sharing the knowledge of Customer Success.
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