Mastering "Strategic conversations"

User: "Sidd"
Expert
Updated by Heather Wendt
Hey GGR Team,

I am back after a short hiatus and need your advice on this :D

As a CSM, you need to be more strategic in your conversations...

#customersuccess leaders, how does a CSM become more "strategic" I've heard a lot of noise around this one word, but I'd appreciate if you all can to help me understand how I can get there?


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