Best CS Conferences

Katrin Robb

Hi !  Hope everyone is well.  I have a question that I am sure will open a can of worms..... I am new to the CS industry and am building out a team at an early-stage start-up.  I am doing my budget for 2021 and thinking about what conferences me and/or people from my team should attend (ignoring Covid complications for this purpose).  What are considered the premier CS conferences out there, and are there any that are especially good for emerging growth companies? The ones that keep coming up for me on my searches are CS100 and SaaStr.  Thoughts here?  Thanks!!

Banafche Garnier

Hi Katrin,

Great question! I am looking for conferences as well, and get the same ones as you mentioned. If you don't know already, you might also want to consider The customer conference that took place in November this year: https://www.thecustomerconference.co/

Good luck and keep us posted, please!

Thanks,
Banafche

Laura (Sligh) Farron

Hi Katrin,  

I had a positive experience with the Gainsight "Pulse" conference - it was a good format with a useful mix of breakout sessions/networking/lectures and felt relevant for early-stage companies. I'm not sure they've shared anything for the 2021 conference plans quite yet though. 

Erika Villarreal

Hi Katrin,
I've heard incredible things from the Gainsight Pulse conference.

Melissa Flygare

Hey Katrin,

Here are a few to check out: https://www.clientsuccess.com/blog/top-customer-success-conferences-in-2021/

Erika Villarreal

Thanks Melissa!! That link was super helpful!!!

Melissa Flygare

You bet - happy to help

Pam Micznik

Here is an evergreen list of Customer Success and Customer Education conferences. It includes conferences from the past so that you can pencil in events you might want to attend.

Karen Chambers

I have been walking through the virtual Pulse Everywhere conference from 2020 and it is a HUGE resource!!  I've learned so much and basically written a novel of notes!  Thanks for sharing!!