ISO: COVID impact on churn

Andrew Shoaff · 2020-12-11T15:10:00+00:00

Hi G-G-R community, Does anyone have benchmark data on how the COVID financial crisis is impacting B-to-C SaaS churn metrics? I ask as I'm trying to reconcile my company's experience with that of our peers. How different is your definition of 'good' now vs a year ago? Thanks in advance, Andrew