How to deal with too many trackers

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Joseph Beker
Joseph Beker Member Posts: 5 Seeker
First Anniversary
Hi All-

I'm looking for insights as to how others deal with too many trackers that live within spreadsheets. We find ourselves spinning up a tracker almost every week for a new initiative, and understandably it has become hard on the team to keep up.  

We also recently kicked off our Gainsight implementation and eager to see how much GS can help us to replace the need for trackers. I know this issue isn't unique to us, so interested to hear how others have dealt with this. 

Thanks, 
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  • Martine Lachance
    Martine Lachance Member Posts: 1 Navigator
    edited January 2021
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    Hi Joseph,

    Gainsight will help you a lot with this but I guess it will take some time before you get there. What kind of information are you tracking?
  • Joseph Beker
    Joseph Beker Member Posts: 5 Seeker
    First Anniversary
    edited February 2021
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    Hi Martine-

    Thanks for the reply. Some of the top items we are tracking that would live in a tool like GS are executive sponsor conversations and aggregating themes across customers, upsell opportunities, and customer contact information for security reporting.

    Best,
    Joseph