What is your process for creating Relationship Maps?

Alex Hornbuckle
Alex Hornbuckle Member Posts: 9 Seeker
edited July 2020 in Value Realization

During our office hours today, we discussed Relationship Mapping.

One of the things on the topic that I'm curious about is the process that is being used by your CSMs and leaders to draft your first post-sales relationship map?

  • How are you working with sales to draft this?
  • Is there a personal introduction taking place for the CSM to the Economic Buyer and Champion/Coach?
  • Is there a specific tool/methodology (MEDDIC, Miller Heiman, etc) that your Sales team uses that you map from?

Also, shout out to @David L Ellin  for a great job moderating today!