Supporting Rapid Scaling

Leanna Castello
Leanna Castello Member Posts: 5 Seeker
edited October 16 in CS Org Conversations

Hi GGR Community,

What are strategies you've used to rapidly scale your Implementation and Customer Success teams/capacity to support crazy fast sales growth?

Would love any general strategies and/or anecdotes you all have to share. (E.g. hiring strategies, team structure, partners/outsourcers, product strategy... etc.)