We're continually recording podcast episodes...
- The impact of your words w/ @Linda Matthews
- Relationships are built on a foundation of "words" - those matter in times of excitement and in times of stress, Linda mentions a few ways she coaches her teams on those scenarios
- The SaaS business model w/ Richard Owen
- How the business model is driving a need to think differently about the customer and how we make them successful
- Digital customer success w/ Dan Steinman
- Get down deep about some gaps missing on teams when they try to lead into a digital-first strategy for customer success
GGR: The Podcast
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