Dear network
I would like to hear your opinion on a semantic question regarding what to name a customer board.
Do you have any thoughts, reflections, opinions about whether a customer board should be called a
Customer Advocacy Board or a
Customer Advisory Board.
A reflection from my side is that a Customer Advisory Board is a part of a Customer Advocacy Programme and so it has a cascading effect. However, I am not sure about this.
Looking forward to hearing from you!
Best
Julie