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- Customer Journey Examples: https://miro.com/guides/customer-journey-mapping/examples-cjm
- Customer Journey Map Template: https://miro.com/templates/customer-journey-map/
- Customer Journey Mapping Template Pack: https://miro.com/templates/customer-journey-mapping-pack/
- Miro: www.miro.com
- Mural: https://www.mural.co/
Yep, we built it out here: https://www.bellwethr.com/
Miro: Teams I have been on has used it with much success, @Pam Micznik.
It's terrific for real-time collaboration.
Thanks @Pam Micznik, I'd not seen the Template pack. The Miro Community is good too and looks to be very active.
Hi @Liam Farley,
I have not used Miro that way yet. I am exploring it, especially because they have an award-winning #CustomerEducation program, Miro Academy. Needless to say they have several templates that look very useful.
I have not used Miro that way yet. I am exploring it, especially because they have an award-winning #CustomerEducation program, Miro Academy. Needless to say they have several templates that look very useful.
@Chad Horenfeldt I'd love to know how you've used Miro for CJM, did you map specific triggers like @Pam Micznik was exploring (how'd that go btw Pam?)?
Cheers!
Cheers!
I am also working on a journey mapping project. Are you mapping specific triggers or the Customer Journey in general? Has anyone used Online Whiteboards or Visual Collaboration tools like: