Pulse+ and other CSM Certifications - Necessary?

User: "Ariel Turner"
Contributor
Updated by Heather Wendt
Hi CSM Network!

As I dig further into the CSM world and research and network with professionals in the field I am coming across many requirements and certifications that Job Descriptions "require."

I was curious of:
  • The value and ROI of Pulse+ (and other certifications)
    • Who has any of these and have they found it helped them to 1) land a job and 2) be better in said role?
  • If you are in a hiring capacity:
    • How much would these certifications play a role in if you want to interview/hire a candidate, or the lack of having them?
  • What skills or certifications do you find are necessary to get past the "gate keepers" and intrigue a hiring manager to move forward with your candidacy?
For those who missed my original post:

I am working to get into my first CSM position. At this point I have edited my Resume, LinkedIn, and Cover Letter to reflect everything Customer facing. I am mid-process of interviewing and networking with senior CSMs to gain advice and grow my personal CSM network. I have already interviewed for 3 CSM positions (all 3 are pending and only the 1st rounds were completed), but its a start and I'm thrilled a bit of Resume tweaking worked so quickly! 

Now the plan of attack seems to be pointing me towards ensuring I advertising I have very specific skills or certifications and Id like to understand from other's personal experiences and advice regarding this. Just want to make sure I am as targeted as possible to land my dream job!

Thanks in advance!

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