Playbook Question? As well as suggestions for building a Customer Success Department for Non-SaaS an

Lex Miske · 2021-05-11T11:28:00+00:00

Good Morning Everyone, I hope you all are having a wonderful Tuesday so far! I am building a customer success department for my entire organization from scratch. I was curious what you all include in your Customer Success playbooks? As well as if anyone has any suggestions for building a CS department from scratch would be…