Grace period on renewal date or no?

ERIKA COWEN · 2022-03-24T13:56:00+00:00

Hello everyone, I am looking to understand industry best practices on churn calculations. Do you calculate churn immediately if the renewal date passes or do you allow a grace period (15, 30, 60 days, etc) if you expect the renewal is in fact on its way? Thanks!

Find more posts tagged with

Data

Find more posts tagged with

Quick Links