Gain Grow Retain: CS Leadership Community

Welcome to the most impactful customer success community for B2B SaaS leaders

Future Customer Success Professionals
a group for those who are working to move into the Customer Success space. You may already be in a SaaS role and want to learn more about CS in general, or you might be in a non-traditional role and want to learn the language of CS and how your role and responsibilities align with the CS realm.
GGR Cafe
Gain Grow Retain opportunities and resources to support your work
Supporters of Gain Grow Retain
Partners of GGR who support the future of customer success
Welcome to the Community
General community information and navigation support
CS Operations
A place to come talk and learn about all things Customer Success teams and personnel
Customer Success Leadership Community
Customer Journey
A place to come to discuss topics related to the customer
Job Board Community
Follow this community if you are seeking new talent or a new opportunity
Industry Insights
A place to talk about Industry Data, Revenue Management and the Voice of the Customer

Upcoming Events

June 22 Leadership Office Hours
When Thursday, June 22 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
July 6 Leadership Office Hours
When Thursday, July 6 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
July 20 Leadership Office Hours
When Thursday, July 20 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
August 3 Leadership Office Hours
When Thursday, August 3 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…
August 17 Leadership Office Hours
When Thursday, August 17 11:00am - 12:00pm EST Who Customer Success Leaders who are building and scaling at B2B SaaS companies What * learn from each other in breakout room discussions * talk about Doing More with Less * sign up for specific dates or the whole series Expand your network and leave with one new idea to…

Gain Grow Retain: CS Leadership Community

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