Hi CS team,
So I worked for Periscope Data and then we merged/got acquired by another company. The Periscope team has been working fairly autonomously since the merger (May '19) and we are just beginning merging our CS teams.
Does anyone have advice/experience on this? What to be aware of, what to tackle first etc. We are starting to have team members report to new directors, break the team into regions, and eventually handle customers that have significantly different products (with the end goal of a fully unified product)
Looking forward to hearing feedback and if others have been through this!