My leadership is allowing me to create our first customer journey roadmap. Any advice?

Kevin Mitchell Leonor · 2020-05-19T12:23:00+00:00

we just never got around to it and my leadership is leaning on me since I have experience building one organically. My plan is similar to before: take customer relevant features and group them according to quick win, key differentiator, essential, and difficult to adopt. order those features with time to value, rapport…