What does a healthy community look like?
Katherine Bentley
Member Posts: 8 Seeker


Hi everyone,
Thanks so much for your responses so far, this community is super useful.
The community I am managing is in its' early stages, and so measuring engagement is key. I wonder if anyone knows of any benchmark stats of a closed community (paid membership)?
E.g what is a healthy engagement time for new users within the first 30 days? How many times should a user be logging in? Once a week? I appreciate variables like the nature of the community and user segmentation will influence the engagement expectation, but any general averages would be great if possible.
Additionally, for engagement I am measuring:
1) Log in frequency
2) Engagement time
3) Involvement (event sign ups/comments/likes/downloads/frequency of conversations)
Would anyone suggest measuring engagement through other metrics? Big thanks in advance. Happy Friday everyone!
Thanks so much for your responses so far, this community is super useful.
The community I am managing is in its' early stages, and so measuring engagement is key. I wonder if anyone knows of any benchmark stats of a closed community (paid membership)?
E.g what is a healthy engagement time for new users within the first 30 days? How many times should a user be logging in? Once a week? I appreciate variables like the nature of the community and user segmentation will influence the engagement expectation, but any general averages would be great if possible.
Additionally, for engagement I am measuring:
1) Log in frequency
2) Engagement time
3) Involvement (event sign ups/comments/likes/downloads/frequency of conversations)
Would anyone suggest measuring engagement through other metrics? Big thanks in advance. Happy Friday everyone!
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