Conversations
Categories
Discussions
Resources
SuccessScape
Blog
Customer Success Resources
Office Hours
Podcast
Events
GGR Groups
GGR Live! Austin
GGR Supporters
Job Board
2024 Demopalooza
Home
Groups
What does a healthy community look like?
Katherine Bentley
Hi everyone,
Thanks so much for your responses so far, this community is super useful.
The community I am managing is in its' early stages, and so measuring engagement is key. I wonder if anyone knows of any benchmark stats of a closed community (paid membership)?
E.g what is a healthy engagement time for new users within the first 30 days? How many times should a user be logging in? Once a week? I appreciate variables like the nature of the community and user segmentation will influence the engagement expectation, but any general averages would be great if possible.
Additionally, for engagement I am measuring:
1) Log in frequency
2) Engagement time
3) Involvement (event sign ups/comments/likes/downloads/frequency of conversations)
Would anyone suggest measuring engagement through other metrics? Big thanks in advance. Happy Friday everyone!
Find more posts tagged with
Data
Component react.asset.postCommentThread had an error.
Permission Problem You need the session.valid permission to do that.
Component react.asset.createComment had an error.
Permission Problem You need the session.valid permission to do that.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Groups
Help
Best Of