ARR to CSM ratios and benchmarks
Contributor 
Can anyone suggest benchmarks for CS rep efficiency?
- ARR managed / CS Rep
- ARR managed / CS Rep OTE
In Sales, I've seen some good benchmarks for New ARR / OTE (3 is good, 4 is very good, 5 is great).
Have you seen metrics like the 2 I mentioned above for CS? Or if not, what do you think is good based on what you've seen in the companies where you've worked?
Have you seen metrics like the 2 I mentioned above for CS? Or if not, what do you think is good based on what you've seen in the companies where you've worked?