Catalyst CSM Solution
Michael Horsley
Member Posts: 1 Navigator 
Dear GGR Community,
Interested to hear from those in the group that have experience of using Catalyst as a CSM Solution.
Interested to hear from those in the group that have experience of using Catalyst as a CSM Solution.
- Ease of Use
- How the implementation went
- How do you find managing health/adoption/renewal sentiment in the platform
- Effort from CSM's to update with key data
- How has it helped productivity as you scale and grow the customer base
- Strength of reporting capabilities.
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