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How many follow ups is best practice
Jason Lopez
Hi,
First time posting and happy to finally join the community! Here goes...
I plan to have a discussion with my CS team on how many follow ups is best when sending proactive outreach. This could be for product adoption, onboarding, etc... In my online research, I have read that 2 to 3 follow ups is typically best with diminishing returns occurring once you get to the 4th follow up.
What is everyone else's experience with this?
Best,
Jason
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