How many follow ups is best practice
Seeker 
Hi,
First time posting and happy to finally join the community! Here goes...
I plan to have a discussion with my CS team on how many follow ups is best when sending proactive outreach. This could be for product adoption, onboarding, etc... In my online research, I have read that 2 to 3 follow ups is typically best with diminishing returns occurring once you get to the 4th follow up.
What is everyone else's experience with this?
Best,
Jason
First time posting and happy to finally join the community! Here goes...
I plan to have a discussion with my CS team on how many follow ups is best when sending proactive outreach. This could be for product adoption, onboarding, etc... In my online research, I have read that 2 to 3 follow ups is typically best with diminishing returns occurring once you get to the 4th follow up.
What is everyone else's experience with this?
Best,
Jason