Outsourced Remote CS Teams

Sophie Quinn
Sophie Quinn Member, CS Leader Posts: 24 Expert
Third Anniversary 10 Comments Photogenic Name Dropper

Hey team,

Has anyone had experience using companies such as BruntWork for CSM roles? We're looking at how to be cost-effective in new markets and wanted to see if anyone had experience in doing this?

Please feel free to reach out to me via GGR or LinkedIn.

Comments

  • DbradyScaledCS
    DbradyScaledCS Member Posts: 17 Navigator
    Second Anniversary 10 Comments Name Dropper

    Hey @Sophie Quinn — my CSM team is based in the Philippines and we engage them as independent contractors — no outsource company.
    When I run a search for new CSMs the way I would locally — LinkedIn, recruiters, or ask my network.
    Happy to answer more specific questions here or via virtual coffee.

  • Sophie Quinn
    Sophie Quinn Member, CS Leader Posts: 24 Expert
    Third Anniversary 10 Comments Photogenic Name Dropper
    edited October 2024

    @DbradyScaledCS would love to connect and chat about it further when you're next available. Happy to connect on LinkedIn if that's easier. https://www.linkedin.com/in/sophie-rose-quinn/