How to identify and measure *time to first value metric* for customers?

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[Deleted User]
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Updated by Heather Wendt
We just held our first CS Leadership Office Hours for the Asia Pacific (APAC) region. Great discussion and looking forward to a monthly recurrence. 

@MARGARET FOLEY brought up a great question...

How to identify and measure *time to first value* metric for customers?

@Gary Rubinstein
@Bodin Pollard

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