Playbooks: The common to the obscure
Hello, Customer Success community!
There is always a lot of discussion around playbooks. What ones do you need? How do write them? How do use them properly? Well, have two questions for you.
1. What are the top 5 playbooks that you use excluding: QBR, Renewal, and Red account (high risk of churn)?
2. What are the 1 or 2 playbooks that you wish you had?
I look forward to all your responses.
Have a great day!
There is always a lot of discussion around playbooks. What ones do you need? How do write them? How do use them properly? Well, have two questions for you.
1. What are the top 5 playbooks that you use excluding: QBR, Renewal, and Red account (high risk of churn)?
2. What are the 1 or 2 playbooks that you wish you had?
I look forward to all your responses.
Have a great day!