CS Introduction Presentation to Clients

User: "Larissa Carlotti"
Updated by Heather Wendt
Hi, guys

I was recently hired to assemble from scratch a CS area for the company I was already working for. One of my first tasks, appart from thinking about the company's CS strategy, is to introduce myself to our clients as the CSM. 

Do you have any tips about:

1. How this meeting should go?
2. How long it should take?
3. What topics should be covered?

Or any real life presentation examples you could share with me?

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