What was the most impactful change you made to your onboarding process?
Hey guys,
I was just interested to hear if there were any 'lightbulb' moments that people have had when they've been looking at their onboarding process, particularly through the first 30 days or so.
Have you changed anything, or added anything, that's made a major impact to the way customers have interacted with you, or your conversion/activation rates?
Really keen to hear your thoughts!
I was just interested to hear if there were any 'lightbulb' moments that people have had when they've been looking at their onboarding process, particularly through the first 30 days or so.
Have you changed anything, or added anything, that's made a major impact to the way customers have interacted with you, or your conversion/activation rates?
Really keen to hear your thoughts!