Change management for SaaS
Contributor 
Hello dreamteam,
I hope you are all going well !
I am wondering if a specific workflow exists when it comes to running change management for a new customer.
Once the implementation and onboarding are done (meaning the sponsor understand, believe and can defend our product), how can we get started when it comes to change management ?
Would it be the exact same playbook for SMB and Big companies ?
Thanks a million for your inputs !
Have a wonderful week,
I hope you are all going well !
I am wondering if a specific workflow exists when it comes to running change management for a new customer.
Once the implementation and onboarding are done (meaning the sponsor understand, believe and can defend our product), how can we get started when it comes to change management ?
Would it be the exact same playbook for SMB and Big companies ?
Thanks a million for your inputs !
Have a wonderful week,