Pre-Sales

"I Don't Believe In Customer Success", says Snowflake CRO Chris Degnen

Camille Acey 536 views 2 comments 0 points Most recent by Anita Toth December 2023Industry Insights
Whitespace analysis

Miranda Balcar 83 views 1 comment 0 points Most recent by Rich Rans July 2023CS Org Conversations
CSM's involved pre-sales

Lexi Santiago 184 views 4 comments 0 points Most recent by BillDavis June 2023CS Org Conversations
Sales and Client Services responsibilities

Jay Gorga 4 views 0 comments 0 points Most recent by Jay Gorga January 2022CS Org Conversations
Does anyone participate in a deal review process allowing "approval" of a good fit customer?

Jeff Breunsbach 3 views 8 comments 0 points Most recent by Miko Hinojosa October 2020CS Org Conversations
Implementation and Sales Engineer Ratios + Budgeting

Leanna Castello 3 views 2 comments 0 points Most recent by Tiffany Morin August 2020CS Org Conversations
Promised v/s Provided

Archive User 3 views 11 comments 0 points Most recent by Will Pagden July 2020Customer Journey
Thoughts on paid trials?

Alex Farmer 4 views 2 comments 0 points Most recent by Will Pagden July 2020Customer Journey
Sales to CS handoff process

Jung Kim 119 views 13 comments 0 points Most recent by Sheryl Hawk May 2020CS Org Conversations

Upcoming Events

May 2 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 2, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for you;…
May 16 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 16, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
May 30 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 30, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 13 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 13, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 27 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 27, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…

Pre-Sales

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