Hello everyone,
I have had a hard time finding ways, without a CRM, to keep track of those clients who are waiting for functionalities that we committed to letting them know when they will be released.
We don't do it always but sometimes we are in a meeting with an important client who needs a specific feature to accomplish their goals, so we tell them that we will let them know when it's released.
At the begining it was easy but now the number of clients waiting is big. Any best practices here?
Thank you in advance :)