Customer advocates are worth their weight in gold, but is there a right and wrong time to ask for help?
@Sabina Pons shares her thoughts on this topic in our latest GGR Blog, and they are spot on!
The answer is that timing is everything here. Too early, and you risk creating an uncomfortable situation for your customer and potentially for your prospect. Sabina walks us through some of the requirements that have to be met before moving into the ask, with some practical ways to capitalize on the assistance once the timing is right.
What are some of the challenges you are facing with your advocacy programs?