Defining Customer Journey 'Stages'
Newcomer 
How did you configure lifecycle Stages in your CS platform? I am looking to stand Stages in Gainsight up for the CX org I support. We are starting from scratch & I am curious to hear what other stages folks have implemented. Please share your feedback on any or all of the questions below:
- How did you label each Stage
- What criteria/datapoints did you apply respectively
- Do you have different logic for Stages by segment or tier?
Thank you !
Britt
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