Where should one start if they are looking to ''break into Customer Success''?
What companies hire entry level talent?
Great question! I'd love to get more info about this as well.
same question
I recommend getting your foot in the door at a company you’re excited to work at, apply to an entry level role, be exceptional at that and make your leader aware that you want to become a CSM and meet with the leaders in CS to talk through the path. We have a few processes at EliseAI, especially our AI Operations role that gives you amazing exposure to all parts of the business and if Customer Success is the right fit, we put you through that pathway.
Here’s a link to our open roles: https://www.eliseai.com/careers
I'd suggest trying the outsourcers — they're generally easier to get into if you don't have a lot of experience. There's a list of them here: (Open access, no registration required)
https://www.customersuccessassociation.com/library/the-customer-success-outsourcing-registry/
