Customer Success Role Popularity Articles

Hi All - a quick ask....

Can anyone point me in the direction of recent articles quoting stats around the popularity of the Customer Success Manager roles/function?

I can see a few from 2017-2018 but nothing much more in the last 12 months, and nothing this year.

Thank you in advance!

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CS Team

:-)

I think it is time for you, @Matt Myszkowski , to pen a new piece and submit to the Financial Times!

Thanks both - seems to be a distinct lack of anything since 2019.

Is the novelty of the CSM wearing off!? Or is it just a "normal" job now?