Support and CSM dynamic PRIOR to joining the company

Anastasia Magnitskaia

Hi All,

Great discussion on the leadership call today! I wanted to pose a question for the group here-

I am currently looking to transition into a CSM role. What is the best way to figure out how support and CSM functions interact prior to joining the company? Is CSM role an actual support function? It is absolutely a question that I have been asking on interviews, but wondering if there are any other signs or clues that are good to watch out for.

Thank you!

Anastasia