New Member- Career Pivot

Hi Everyone!

Cory Corban here. I am new to the group, and wanted to introduce myself. I am currently making a career pivot, from MultiFamily Asset Management in to Customer Success. I have been working on professional growth in CS, and recently obtained my Level 1 Customer Success Manager Certification. I am interested in hearing any tips or feedback on how to stand out, and get the attention of job posters with a non traditional background.

Thanks in advance!

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Cory Corban
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Cory Corban

Appreciate the feedback and connection on LinkedIn, Jared!

Jared Orr

Welcome, Cory!

You're on the right track with getting certified. If you have experience working directly with clients in any capacity, focus on that when your writing your resume and speaking with CS hiring managers. Being an effective CSM is all about proactively ensuring that your clients are having the best experience with your product/services. Apologies, I don't know too much about MultiFamily Asset Management so my advice is pretty generic. Feel free to connect with me on LinkedIn. I'm always happy to chat more.

Cheers!