New Member- Career Pivot

Cory Corban
Cory Corban Member Posts: 3 Navigator
edited August 14 in CS Conversations
Hi Everyone!

Cory Corban here. I am new to the group, and wanted to introduce myself. I am currently making a career pivot, from MultiFamily Asset Management in to Customer Success. I have been working on professional growth in CS, and recently obtained my Level 1 Customer Success Manager Certification. I am interested in hearing any tips or feedback on how to stand out, and get the attention of job posters with a non traditional background.

Thanks in advance!


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Cory Corban
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Comments

  • Jared Orr
    Jared Orr Member Posts: 51 Expert
    Second Anniversary Photogenic
    edited September 2020
    Welcome, Cory!

    You're on the right track with getting certified. If you have experience working directly with clients in any capacity, focus on that when your writing your resume and speaking with CS hiring managers. Being an effective CSM is all about proactively ensuring that your clients are having the best experience with your product/services. Apologies, I don't know too much about MultiFamily Asset Management so my advice is pretty generic. Feel free to connect with me on LinkedIn. I'm always happy to chat more. 

    Cheers!

    Jared Orr

    https://cswhisperer.blog/

    Customer Success Whisperer

  • Cory Corban
    Cory Corban Member Posts: 3 Navigator
    edited September 2020
    Appreciate the feedback and connection on LinkedIn, Jared!

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