Hi GGR Community,
I've recently written an article on
Creating Better Champions (I'll share the link below).
I'd like to get some insights from this community on your thoughts around key account contacts and champions.
- How important do you think they are?
- How do you help your CSMs understand the importance?
- How do you coach your CSMs to deal with challenging champions?
- How much of an effect on successful adoption do you think the champion/s have?
I look forward to hearing your thoughts.
Jarren
If you'd like to know mine feel free to read my article - Coaching Better Champions