Different roles within CS teams?
Hi all!
We plan to double our CS team in the next 12 months (from 8 to 16 CSM's).
As we scale and become a fairly large team I want to learn more about what other roles exist within CS organizations in support or other functions.
I see CS Operations roles growing, I'd love to hear more about that role and the value it brings.
Are there other positions I should be considering for the team?
Thanks!
We plan to double our CS team in the next 12 months (from 8 to 16 CSM's).
As we scale and become a fairly large team I want to learn more about what other roles exist within CS organizations in support or other functions.
I see CS Operations roles growing, I'd love to hear more about that role and the value it brings.
Are there other positions I should be considering for the team?
Thanks!