Different roles within CS teams?

User: "Jeff Yeger"
Thought Leader
Updated by Heather Wendt
Hi all!

We plan to double our CS team in the next 12 months (from 8 to 16 CSM's). 

As we scale and become a fairly large team I want to learn more about what other roles exist within CS organizations in support or other functions. 

I see CS Operations roles growing, I'd love to hear more about that role and the value it brings. 

Are there other positions I should be considering for the team?

Thanks!

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