Using Hubspot as your main CS tool

Antti

Hello everybody.

Does anybody have experience using Hubspot as your main CS tool?

Any tips and best practises, I need to know about.

rdetroch

Hi @Antti Nevalainen , I’m new to this community and just browsing around the discussions. Although it’s an old post, I just want to give it a shot: I’m the CS Lead at a small start-up also using Hubspot as the main tool to scale CS (in combi with Jira, Slack, G-Suite..). Would love to connect with you and share ideas!

Kari Thor

Hi @rdetroch and thanks for reviving this thread :)

We are starting to work on integrating our CS/AE feedback tool with Hubspot. Would love to understand how you are using Hubspot in your line of work to get a better understanding of how to integrate with HS.

Would you be interested in jumping on a quick call?

missyharbour

@Kari Thor @rdetroch I am also using Hubspot as my main CS tool. I’m attempting to integrate it with some analytics and development tools but I know there is more I can be doing. It would be great to connect on a call if you’re open to it! I’d love to hear what other tools you use/how you integrate.

Thanks!
Missy

Anna Alley

Following! I just moved to a start up that's using Savana and Hubspot. Would love any insights!

Eric Cheshier

Following.  Also new to Hubspot and working on building CS activities/tracking at a small company.  

Kyla Bosch

Antti Nevalainen and would love to hear how you are using Hubspot for CS management in particular managing your metrics? Thanks  

KevinWileyFong

I'm interested in this as well!