How is segmentation affecting the way that you get feedback from your customers?
We had an excellent side-conversation going on in the chat during office hours today that I'd like to get everyone's opinion on.
How is segmentation affecting the way that you get feedback from your customers?
Are you surveying your market segments differently?
Is there a tailored approach for engaging different stakeholder levels?
Is there a difference in closing the feedback loop with customers based on segmentation?