How is segmentation affecting the way that you get feedback from your customers?

User: "Alex Hornbuckle"
Contributor
Updated by Heather Wendt

We had an excellent side-conversation going on in the chat during office hours today that I'd like to get everyone's opinion on.  

How is segmentation affecting the way that you get feedback from your customers? 

Are you surveying your market segments differently?

Is there a tailored approach for engaging different stakeholder levels?   

Is there a difference in closing the feedback loop with customers based on segmentation?

 

@Sara Bochino @Gabriel Fallas @Emily Campos @Nils Vinje 

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