From GGR Group Today- What would be the 4 pillars of Customer Success?

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Karen Chambers
Karen Chambers Member Posts: 15 Thought Leader
edited August 2023 in CS Conversations
Hello!
Our group did not get a chance to review our question in GGR group today so dropping it here.  We wanted to learn how CSM's might describe 4 pillars of Customer Success to contribute to 2021 roadmap and what operations aid in obtaining those goals?  I hope this covers the whole question.
@Ashmeet Bhatti @Monica Trivedi @Heather Rosefsky please feel free to add anything I missed for question!

Thanks,
Karen
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