What do you use to view your post contract client entitlements?

Blair Freer
Blair Freer Member Posts: 1 Navigator
edited February 2021 in CS Technology
Curious to see what tools people are using to visualize your client's  purchases/entitlements after they've signed and while maintaining their relationship?  Any out of box tools you like or are you customizing intranets?


  • Srikrishnan Ganesan
    Srikrishnan Ganesan Member Posts: 26 Expert
    edited February 2021
    At my previous org, we used our subscription billing system, chargebee, as the source of truth for this, but had an internal admin portal as well that would read from our backend and from the subscription system to show the information to our support and success teams.