Hi all!
I have implemented 2 CS tools in the past few years, but I am still looking for a 'best' way to actually go about it. Learned some practical elements about software implementation, but I am looking at finding ideas/plans on the 'what' and 'how'. I have yet to come across good implementation plans, so would love to hear your thoughts!
To those who have implemented CS tool in your teams:
- Where did you start?
- What is a must-have or must-do for you?
- What prep work did you do, before kicking off? (big learning for me: lots of prep to have in place)
- What data did you have available?
- What processes were well-defined before starting?
- Where did you fail?
- Anything else you can share...?
Thank you in advance!