Incentivizing clients to attend training sessions
Expert 
Our company mostly works with SMB customers (monthly agreements not annual).
We are running into an issue where:
- Sales closes a deal
- We have the kickoff with the client and schedule client into first training
- Client ghosts/no shows
Ideally we would like each client to have a kickoff with their CSM then 4 training sessions with our training team.
Has anyone played around with incentivizing clients to show up to trainings?
For example:
- Every training you attend you get 1 raffle ticket, bonus ticket if you attend all 4 trainings
- At the end of each month 1 person wins a prize (Peloton app membership, bottle of tequila, Amazon gift card, etc.)
Has anyone tried this or something similar before? Would love to hear the communities thoughts on Pros/cons.
We are running into an issue where:
- Sales closes a deal
- We have the kickoff with the client and schedule client into first training
- Client ghosts/no shows
Ideally we would like each client to have a kickoff with their CSM then 4 training sessions with our training team.
Has anyone played around with incentivizing clients to show up to trainings?
For example:
- Every training you attend you get 1 raffle ticket, bonus ticket if you attend all 4 trainings
- At the end of each month 1 person wins a prize (Peloton app membership, bottle of tequila, Amazon gift card, etc.)
Has anyone tried this or something similar before? Would love to hear the communities thoughts on Pros/cons.
Jordan Silverman
jordan.silverman@usestarfish.com
(914) 844-5775
https://www.linkedin.com/in/jordansilverman/
jordan.silverman@usestarfish.com
(914) 844-5775
https://www.linkedin.com/in/jordansilverman/