Soft Launch Customer Launch Plan

Jola Marvel
Jola Marvel Member Posts: 2 Navigator
edited February 2021 in Strategy & Planning
Hello fellow CS Community, 

I have a customer who is kicking off initial program launch and will test the grounds with a soft launch first to announce the program with their execs. Does anyone have any program launch playbooks that maps out key activities/critical pieces for initial rollout recommended to your customers? Looking for idea of templates that outline best practices for clients to consider when soft launching a new program. Thank you in advance!