Soft Launch Customer Launch Plan
Jola Marvel
Member Posts: 2 Navigator 
Hello fellow CS Community,
I have a customer who is kicking off initial program launch and will test the grounds with a soft launch first to announce the program with their execs. Does anyone have any program launch playbooks that maps out key activities/critical pieces for initial rollout recommended to your customers? Looking for idea of templates that outline best practices for clients to consider when soft launching a new program. Thank you in advance!
I have a customer who is kicking off initial program launch and will test the grounds with a soft launch first to announce the program with their execs. Does anyone have any program launch playbooks that maps out key activities/critical pieces for initial rollout recommended to your customers? Looking for idea of templates that outline best practices for clients to consider when soft launching a new program. Thank you in advance!
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