Do you have any proven intervention strategies to turn the tide of a lame duck program manager?
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Expert 
Great question from our session over on the Gainsight Pulse Everywhere conference...
I think the question is getting to the point of how can you get some energy into your point-of-contact.
- CSMs build great relationships with their POCs, but what if they are a bit of a "lame duck"?
- Do you have any proven intervention strategies to turn the tide of a lame-duck program manager?
I think the question is getting to the point of how can you get some energy into your point-of-contact.