Incentivizing CS Pool for client event participation
Celine Bocchi
Member, CS Leader Posts: 11 Contributor
Hello all,
We have recently made the move to having a shared pool of CSMs for our low touch mid market clients. Every year we throw a big client appreciation event and party.
In the past, we would have a contest and give prizes to the CSMs who had the most clients from their portfolios register for/ attend our event. However this year, we have CSMs without portfolios and we are unsure how to motivate or incentivize them. We have thought of maybe having it be a team or regional award.
Any other ideas or experience with this sort of situation?
Thanks in advance!
Celine
We have recently made the move to having a shared pool of CSMs for our low touch mid market clients. Every year we throw a big client appreciation event and party.
In the past, we would have a contest and give prizes to the CSMs who had the most clients from their portfolios register for/ attend our event. However this year, we have CSMs without portfolios and we are unsure how to motivate or incentivize them. We have thought of maybe having it be a team or regional award.
Any other ideas or experience with this sort of situation?
Thanks in advance!
Celine
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